Last Updated: February 24, 2025
Privacy Policy
Introduction
Loyatii (“we,” “our,” or “us”) is committed to safeguarding the privacy of businesses (“you” or “your”) that use our services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access and use our services through https://loyatii.com (“Website”) and associated applications.
By using our services, you agree to the collection and use of information as described in this policy. If you do not agree, please refrain from using our services.
Information We Collect
1. Business Information
• Contact Details: Business name, email, phone number, and business address.
• Account Information: Username, password, and credentials for accessing our platform.
• Payment Information: Billing details and transaction history (Note: We do not process payments related to customer rewards; businesses must handle these independently).
2. Usage Data
• Service Interaction: Logs of business activity within our platform, including loyalty program usage.
• Technical Data: IP address, device information, browser type, and operating system details.
3. Customer Data
• Loyalty Program Data: Customer names, email addresses, phone numbers, purchase history, and reward balances as entered by businesses into our system.
How We Use Your Information
We use the collected information to:
• Provide, operate, and improve our loyalty program services.
• Manage business accounts and security.
• Communicate with you about service updates, support, and account management.
• Analyze and improve our platform’s performance.
• Comply with legal and regulatory obligations.
What Businesses Are Not Allowed to Do
To protect user privacy and ensure ethical use of our platform, businesses using Loyatii must adhere to the following restrictions:
1. No Unauthorized Sharing of Customer Data:
• You may not sell, rent, or distribute customer data obtained through our platform to any third party.
• Customer details should only be used within the context of running your business and providing loyalty rewards.
2. No Misuse of Customer Information:
• Customer data collected through Loyatii must not be used for purposes outside of the loyalty program (e.g., selling data, sending spam, or sharing it with unrelated third parties).
3. No Processing of Payments via Loyatii:
• Loyatii does not process payments related to loyalty rewards.
• It is your responsibility to handle any financial transactions related to your rewards program independently.
4. Compliance with Privacy Laws:
• You must comply with all applicable data protection and privacy laws when handling customer data.
• Customers must be informed of how their data is being used, and you must provide them with options to opt out if required by law.
5. No Misrepresentation or Fraudulent Activities:
• Businesses may not engage in deceptive practices, such as providing false information, misleading customers, or manipulating rewards in an unfair or unethical manner.
Violating these terms may result in account suspension or termination.
Data Sharing and Disclosure
We do not sell your business or customer information. However, we may share information in the following cases:
• Service Providers: With trusted partners who assist with service delivery (e.g., hosting and analytics).
• Legal Obligations: When required to comply with laws, court orders, or government requests.
• Business Transfers: If Loyatii undergoes a merger, acquisition, or asset sale, your data may be transferred.
Data Security
We take reasonable measures to protect your business and customer data from unauthorized access, alteration, or misuse. However, no security system is completely secure, and businesses are also responsible for safeguarding their accounts.
Data Retention
We retain business and customer data only as long as necessary for providing our services or as required by law. Upon request, we can delete or anonymize stored data, except where retention is legally required.
Your Rights and Responsibilities
• Access & Correction: You can request access to the data we store about your business and request corrections.
• Customer Privacy: You must ensure that your customers’ data is handled lawfully and ethically.
• Account Security: You are responsible for keeping your login credentials safe and preventing unauthorized access.
To exercise your rights or request support, contact us at support@loyatii.com.
Third-Party Links
Our platform may contain links to external websites. We are not responsible for their privacy practices, and we recommend reviewing their policies before engaging with them.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting updates on our website. Your continued use of Loyatii after any updates means you accept the revised policy.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
📧 Email: support@loyatii.com
🌍 Website: https://loyatii.com
